Alerts & Notifications
The right alert, the right person, in seconds.
Rules per machine for stops, idle limits, OEE floors, vibration and overdue PMs, delivered on WhatsApp, Telegram, email or Alexa, with escalation if nobody answers and one tap from alert to ticket.
WhatsApp · Telegram · Email · AlexaEscalation chainsShift summariesAlert → ticket
MW
MachineWise · Plant alertsWhatsApp · 4 members
STOP
HMC-01 stopped 14:10 · pallet changer alarm 1004. Ticket #B-418 raised.14:10
HMC-01 stopped 14:10 · pallet changer alarm 1004. Ticket #B-418 raised.14:10
1 · on my way14:11
CONDITION
VMC-04 spindle health 71 ▼ · est. 48–96 h · bearing 6206 ordered.15:02
VMC-04 spindle health 71 ▼ · est. 48–96 h · bearing 6206 ordered.15:02
SHIFT A
OEE 64.8% (+3.2) · 412 parts · top loss: material wait 42 min.20:00
OEE 64.8% (+3.2) · 412 parts · top loss: material wait 42 min.20:00
SecondsFrom machine event to phone
4 channelsWhatsApp, Telegram, email, Alexa
EscalatesUnanswered alerts move up the chain
1 tapAny alert becomes an owned ticket
Why problems wait
An unseen problem and an unsent alert cost exactly the same.
Late
Problems that wait for rounds
A machine idle at 14:10 discovered at 14:52 cost 42 minutes of walking speed. Alerts collapse discovery to seconds.
Flood
Alarms everyone ignores
A system that cries wolf trains people to ignore it. Tiers, digests and per-machine thresholds keep every ping meaningful.
Dead end
Alerts without owners
A notification nobody owns is noise with a timestamp. One tap turns it into a tracked ticket.
Try it
Build an alert rule.
Pick an event, a threshold, a channel and an escalation. The preview is the message that would arrive.
PREVIEW
How it works
Detect, route, resolve.
Detect
Rules that fit your floor
- Idle and OEE-floor rules per machine
- Condition and vibration thresholds
- Batch, PM-due and quality events
- Custom rule combinations
Route
Where people actually look
- WhatsApp and Telegram
- Email for records, Alexa for voice on the floor
- Role- and shift-aware routing
- Escalation if unacknowledged
Resolve
From ping to fixed
- Acknowledge from the phone
- Convert to a ticket in one tap
- Shift-end digests
- Alert analytics: what fires, who responds
Keep exploring
Where this connects to the rest of the platform.
Questions
Straight answers.
How does MachineWise send machine alerts?
Rules are set per machine or line (idle limits, OEE floors, vibration thresholds, overdue PMs, batch and quality events) and alerts are routed to WhatsApp, Telegram, email or Alexa announcements, to the right person for that shift.
Can alerts go to WhatsApp?
Yes. WhatsApp is the most used channel: stop alerts, condition warnings, overdue PMs and end-of-shift summaries reach the phone the person already carries.
How do you avoid alert fatigue?
Severity tiers, per-machine thresholds, grace periods and digest summaries keep every alert meaningful. An alert that fires constantly is treated as a rule to fix, not a message to send.
What happens if nobody responds?
Escalation chains move an unacknowledged alert to the supervisor and then the plant head after the time you set. Any alert can be turned into an owned maintenance ticket in one tap.
Can we get a shift summary automatically?
Yes. OEE, parts, top losses and open issues are sent at the end of every shift, so managers see the day without opening a dashboard.
Ready when you are
Get your first machine alert on WhatsApp this week.
A free 2-machine pilot with alerts to your own phone. Your data stays on-premises throughout.